Refund and Returns Policy

Refund and Cancellation Policy

At Heyplays, we are committed to providing exceptional service to our customers. Please read the following policy carefully before purchasing any online game accounts.

Refund Policy:

– We do not offer refunds for any purchases of online game accounts. All sales are final.
– In the event of an issue with your purchased account, we will provide an exchange for a similar account of equal value. Please contact our customer service team for assistance.

Cancellation Right:

– Please note that there is no right to cancel your purchase of online game accounts.
– Once a purchase is made, it cannot be canceled or reversed.

Important Notes:

– Before making a purchase, please ensure that you have reviewed all relevant information and product descriptions carefully.
– If you have any questions or concerns about a product, please contact our customer service team for assistance before completing your purchase.
– If we fail to deliver your purchased account within 24 hours, we will issue a refund without any deductions or commissions.

By completing a purchase with us, you agree to abide by the terms of this refund and cancellation policy.