Refund and Cancellation Policy

At Heyplays, we are committed to providing exceptional service to our customers. Please read the following policy carefully before purchasing any online game accounts.

Refund Policy:

– We do not offer refunds for any purchases of online game accounts. All sales are final.
– In the event of an issue with your purchased account, we will provide an exchange for a similar account of equal value. Please contact our customer service team for assistance.

Cancellation Right:

– Please note that there is no right to cancel your purchase of online game accounts.
– Once a purchase is made, it cannot be canceled or reversed.

Important Notes:

– Before making a purchase, please ensure that you have reviewed all relevant information and product descriptions carefully.
– If you have any questions or concerns about a product, please contact our customer service team for assistance before completing your purchase.
– If we fail to deliver your purchased account within 24 hours, we will issue a refund without any deductions or commissions.

By completing a purchase with us, you agree to abide by the terms of this refund and cancellation policy.