Technical Issues and Troubleshooting
- I purchased a game with DLC, but the DLC is not showing on my account
- The purchased account does not have the game
- The game shows as ‘Purchase’ on my account
- Guard code requested every time i log in
- Game and Steam both crash and close while playing
- Cloud Save error before entering the game
- Too Many Retries error when trying to log in
- Invalid Platform error when trying to play the game
- Wrong username or password error
- Error – Steam: You are logged in on another computer already playing
- Game won’t start due to ‘Denuvo Activation error’
- I’m getting a ‘Something Went Wrong’ error when trying to log in
- I can’t change the download location due to the Family PIN
- There is family view on my account and it’s asking for a Family PIN
- I’m trying to download or play the game, but instead of ‘Play,’ the word ‘Stream’ appears.
- There is an “Account Alert” on the account i purchased
- The account i purchased is asking for a guard code
